Statistics - by skills

Strategic IT Leadership & Consulting

• Spearheaded end-to-end IT strategy engagements for SMBs, improving operational efficiency and technology ROI by over 30%.
• Conducted 20+ IT health assessments and delivered actionable roadmaps leading to measurable improvements in system uptime and stakeholder satisfaction.
• Standardized IT documentation practices across multiple clients, cutting look-up/analysis, reporting and onboarding time by 40%.

Engineering, Architecture & Automation

• Designed and implemented modular feature development workflows in .NET, improving release cycle time by 25%.
• Introduced/implemented productivity tools reducing lookup time by 50%.
• Developed code generator tools, accelerating integration of new modules and reducing manual coding errors by 70%.

Agile Project Delivery & DevOps

• Set up and administered Azure DevOps pipelines and work item management across departments, improving collaboration and delivery predictability by 35%.
• Conducted internal ISO 9001 audits for 4 departments, identifying over 15 non-conformities, and implemented improvements enhancing compliance and operational transparency.

Infrastructure & Risk Mitigation

• Ran security audits on client infrastructure, resolving critical vulnerabilities and improving overall cybersecurity posture.
• Designed auto-archiving workflows and per-user privacy retention rules for a medical messaging platform, enhancing compliance with health data regulations.

Marketing Tech & Digital Transformation

• Managed and executed digital ad campaigns for education, retail and fashion eCommerce brands on Facebook and Instagram, optimizing CTR and CPC through weekly performance tracking, resulting in a 20% budget efficiency gain.
• Automated social media scheduling and cross-posting, saving the client up to 10 hours per week.

Technical Solutions & Problem Solving

• Fixed critical messaging system bugs in healthcare apps, restoring full patient-doctor communication flow and reducing support tickets by 60%.
• Debugged checksum mismatches in MedTech sync routines, stabilizing integrations that affected 30+ clinics.