Resume

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Summary

An adaptable and dynamic IT strategist and consultant, building bridges between businesses and customers, fostering synergy amongst all parties involved.

With ~17 years of hands-on experience driving digital transformation, designing robust IT strategies, and delivering scalable technology solutions to a globally diverse clientele, is adept at leading projects from conception to completion.

Key Skills

• IT Strategy and Consultancy for SMBs
• Technology Consulting and Roadmapping
• IT Compliance, Security and Risk Management
• Agile Methodologies
• Business Process Optimization
• Stakeholder Management, Vendor Management and IT Procurement
• Technical Documentation

Experience

Single Person Business

IT Consultant and Service Provider

2012 till date

• Founded a business; provided IT consulting services to a globally diverse portfolio of clients (30+).
• Established long-term relationships (5 to 13+ years) based on a strong ethos: zero lock-ins, transparency, priority support, timely maintenance, smooth collaborations, and communications.
• Led IT strategy engagements for SMBs, aligning technology initiatives with business goals and driving operational efficiency.
• Implemented agile methodologies for optimized project management and delivery.
• Facilitated workshops and stakeholder interviews to gather requirements and deliver actionable IT roadmaps.
• Conducted IT health assessments, identifying critical gaps and designing action plans for remediation and growth.
• Stayed updated on industry trends and emerging technologies to deliver high-quality, reliable services.
• Collaborated with cross-functional teams, and managed vendors and contractors.
• Identified and procured IT services and infrastructure from trusted vendors.

Inlogic Technologies Private Ltd.

Senior Software Engineer

September 13th, 2023 - October 30th, 2024

• Led and introduced modular development of new features using .NET technologies.
• Collaborated with cross-functional teams to ensure seamless project execution.
• Administered Azure DevOps (ADO), catering to all departments.
• Created documentation to track and maintain a wide variety of project artifacts, serving as a template for future projects and so also introducing a method of transparent work culture.
• Conducted internal ISO 9001 audits for 4 departments (HR, Finance, PMO, Development), analysing processes and identifying non-conformities, and recommended process improvements.
• Participated in the preparation of training materials for a Learning Management System.
• Managed and developed SMS bulk import and one-on-one SMS modules, including training and content development.
• Introduced collaborative tools to enhance team productivity.
• Introducing .NET 8 and MAUI, proactively created a database tool that enables multiple departments to access metadata independently, eliminating reliance on developers and boosting overall operational performance by an estimated 25%.
• Proactively developed a code generator app, generated code of which integrates with existing modules, significantly reducing human errors and accelerating development time by an estimated 50%.
• Mentored junior developers and conducted code reviews.

WNS Global Services

Web Developer

June 7th, 2010 - July 2nd, 2011

• Gathered requirements and delivered tailored solutions.
• Developed and maintained web applications.
• Ensured optimal performance and security of web applications.
• Rewrote code interacting with database of an entire app to optimize performance.
• Created several DNN themes and modules using plugin architecture.
• Worked with clients to troubleshoot and provide support.

Uconomix Technologies Private Ltd.

Senior Software Engineer

June 23rd, 2008 - June 2nd, 2010

• Designed and developed software applications using .NET and other technologies.
• Participated in all phases of the software development lifecycle.
• Provided technical support and troubleshooting.
• Guided junior developers.

Technical Skills

• Solution, Technical and Web Architecture
• Software Engineering, Performance Engineering and Optimisation
• .NET Technologies, C# Programming, Web APIs
• Data Modelling and Database Design, MS SQL Server
• Product Design and Design System Engineering
• Web Design and Development (HTML5, CSS3, SCSS, ECMAScript, TypeScript)
• DevOps and Server Management (Azure DevOps, IIS, Windows Server)

Education

M.Sc. (Information Technology)

University of Mumbai, Thakur College of Science and Commerce, Kandivali (E), 2007-2008

Finals Project: Chat bot (Turing Test)

B.Sc. (Information Technology)

University of Mumbai, St. Andrews College of Arts, Science and Commerce, Bandra (W), 2005-2006

Finals Project: Decision Support System (DSS)

Interests and Activities

• CSS Art: Learning, designing and developing art using CSS and/or JS over at Codepen
• Blogging: Building an archive of experiences over at my blog
• Open-Source: Making modest contributions to the open-source community on Github.
• Music: Bassist, composer, lyricist, and vocalist. Former member of the band ‘Bedlam’. Enjoys teaching.
• Photography: Passionate about conceptual and dark photography, as well as photo manipulation.
• Sketching/Drawing: Holds certifications in Elementary and Intermediate Drawing.